Privacy Policy

PRIVACY POLICY

1. General information and data controller

This Privacy Policy informs users about how personal data provided through this website is collected, processed and protected.

• Data controller:Judit Hidalgo
• Trading name:Nacar Real Estate SRL
• RNC: 1-33-63123-7
• Registered office:Punta Cana Village, Calle Acacia Nº3
• Contact email address:info@nacarrealestate.com

2. Personal data we collect

Nacar Real Estatecollects only the data strictly necessary to carry out its international property brokerage business. The data we may request through contact forms, newsletter subscriptions or direct emails toinfo@nacarrealestate.comincludes:

• Identification data:First and last name.
• Contact details:Email address, telephone number and country of residence.
• Purchase preference data:Type of apartment of interest, approximate budget and purchase intentions (investment or holiday home) in the Dominican Republic.
• Browsing data:IP address, cookie data and website behaviour analytics (in accordance with our Cookie Policy).

3. Purposes of data processing

Why do we process your personal data? AtNacar Real Estatewe process information provided by interested parties for the following purposes:

1. Managing enquiries and requests:To handle, process and respond to questions, requests for information about apartments in the Dominican Republic, or appointments requested through the website or by email.
2. Personalised commercial advice:To send specific information about available properties matching the user's preferences and facilitate international purchase procedures.
3. Sending commercial communications (newsletter):With the user's explicit consent, we will send newsletters about new apartment developments, investment opportunities, legal or tax changes in the Dominican Republic and relevant industry news.
4. Compliance with legal obligations:To process data in compliance with applicable anti-money laundering laws, tax regulations and requests from judicial authorities in Spain and internationally, where required.

4. Legal basis for processing

Your data is processed on the following legal bases:

• The data subject's consent:By ticking the acceptance box on our forms or voluntarily emailing us atinfo@nacarrealestate.com, users give their unambiguous consent for us to process their data for the purposes described.
• Taking pre-contractual steps or performing a contract:Processing is necessary when a user requests a quote, a proposal to reserve an apartment, or formally begins the process of purchasing a property.
• Legitimate interest:To optimise and improve the security, usability and technical performance of our website.

5. Data retention period

The personal data provided will be retained:

• For as long as necessary to address and resolve the user's enquiry or information request.
• For the duration of the commercial advisory relationship relating to the property purchase.
• Until the user requests erasure or withdraws consent to receive commercial communications.
• Afterwards, the data will be restricted from use for the periods required by tax, consumer protection and anti-money laundering regulations before being permanently deleted.

6. Data recipients and international transfers

Due to the international nature of the business ofNacar Real Estate(selling apartments in the Dominican Republic to people living in Spain and elsewhere), user data may be shared under strict security measures with:

• Local developers, construction companies and owners:Only the data essential to organise viewings, reservations or contracts for apartments in the Dominican Republic in which the client is interested.
• Legal advisers, notaries and banking institutions:Where the client begins a formal purchase process and requires help with documentation or financing.
• Technical service providers:Companies managing web hosting and email marketing tools (CRM or newsletter platforms) that comply with European privacy standards.

International data transfers:Since the properties are in the Dominican Republic, processing data for their purchase or sale may require transferring information outside the European Economic Area (EEA).Nacar Real Estateguarantees that such transfers will be made only to entities providing appropriate data protection safeguards or where strictly necessary to perform the purchase contract requested by the user.

7. User rights

The GDPR grants users a number of rights over their personal data. You may exercise them at any time, free of charge, by emailinginfo@nacarrealestate.com, attaching a copy of your identity document (national ID/passport) and using “Privacy Rights” as the subject line.

Your rights are:

• Right of access:To know which of your data we process and for what purpose.
• Right to rectification:To request correction of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”):To request deletion of your data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
• Right to restriction of processing:To request that we suspend processing of your data in certain circumstances (for example, if you dispute its accuracy).
• Right to object:To object at any time to the processing of your data for marketing or advertising purposes.
• Right to data portability:To request your data in a commonly used, structured format for transmission to another controller.

If you believe that we have not properly respected your rights, you may lodge a complaint with the competent supervisory authority, which in Spain is theSpanish Data Protection Agency (AEPD).

8. Data security

Nacar Real Estateundertakes to implement the technical and organisational security measures necessary, in line with current technology, to protect personal data and prevent its alteration, loss, unauthorised processing or access. Our website uses the encryption protocolSSL (Secure Sockets Layer)to ensure that data transmitted between the user and the website is fully encrypted and secure.

9. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy to reflect legislative developments or case law in Spain and internationally, as well as industry practices. Users are advised to review this page periodically.